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methodology can be achieved through the engagement of an interdisciplinary team of consultants. The management and all employees of the company should be open for cooperation during the consultants’ work in the company. Collaboration with consultants to protect the confidentiality of company data, includes analysis of documentation, recording and reviewing technical and economic data, interviewing employees at all levels, interviews of stakeholders from the environment and calculating all coefficients, shares and rates that can be compared to the desired situation. In addition, in a very abbreviated form, information will be provided on the integral estimates of the performance index by element, function and organization as a whole for an imaginary firm that manufactures solid wood furniture that produces furniture according to customer’s designs.
For the sake of brevity, this could not show all the automatically obtained graphs by function, which could clearly show the inefficiency of each element in the management, development of innovative and promotion of new products, in the organization of business and production, digital transformation, growth and development. and finance. In this way, it would be easy to detect in which elements changes in the business should be introduced, most likely with the need to use external expertise.
The integral performance evaluation for the nine imaginary manufacturing company features shown in Table 2 and Chart 1. was calculated after the automatic entry of ratings and indices and the previous nine tables that could not be displayed for the limited length of this paper. The average scores so entered in Table 2 are multiplied by the intensity of the impact and an average score of 2.83 is obtained, which gives an imaginary enterprise efficiency index of 56.52%. See table 2 INTEGRAL PERFORMANCE INDEKS and Graph 1. Display of performance index by manufacturing company functions
The minimum efficacy with respect to the desired incidence rate should range from 20.00 % to 70.00 %, and the partially satisfactory efficacy ratio with respect to the desired incidence rate should range from 71.00% to 90.00% , satisfactory to the desired state of efficacy with respect to the desired one according to the intensity intensity should range from 91.00% to 100.00%
The efficiency of an imaginary manufacturing company in the wood processing industry in 2017 relative to the desired state by function is minimal and ranges from 46.00% to 67.00% with an integral index of 65.52%. Consequently, a thoughtful manufacturing company is the least effective in the areas of management, innovation development and new product promotion, business organization and production, digital transformation, and growth and development, resulting in poor financial efficiency.
From all of the above, it can be concluded that with the application of the methodology of integral efficiency index in the small and medium enterprises of wood processing industry, within three to five days, the areas with the scope of necessary changes and improvements in business can be successfully detected, all with the aim of constant approaching excellence and increasing competitiveness.
Key words: business excellence, efficiency, integral approach, performance appraisal, interdisciplinary approach, perception, desired state, introduction of changes in business